Head - Key Account Management - Supply Chain Logistics Management & Solution Firm

Head - Key Account Management - For a Supply Chain Logistics Management & Solution Company

MUST - Engineering Degree + Full Time MBA

15 to 20 years of experience of handling Large Enterprise Clients with PAN India Teams

Role & Responsibilities :

- Will lead and oversee activities of the entire key account management department.

- Expands and Maintain relationships with strategically important and large consumers. Assigned to the highest-value key consumers.

- Lead key account planning and ensures that all assigned consumer accounts within the department are catered for and that their needs and expectations are met by the business.

- Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and retention.

- Lead the KAM department in assessing, clarifying, and validating consumer needs on a regular basis.

- Develop solutions that best address consumer needs while simultaneously coordinating the involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives and the consumers' expectations.

- Develop account specific growth strategies and approaches. Drive and develop account specific growth strategies and approaches.

- Building strong and long-lasting relationships with Enterprise Clients across industries

- Establishment of a solid understanding of the competitive market in order to realize how best to acquire and retain high-value consumers.

- Play an analytical role, conduct research and gather data on the consumers, the market, and competitive environment in order to identify key improvement areas in account maintenance and management.

Brief about the company :

Founded in 2016, Stellar Value Chain Solutions Pvt Ltd, is a company formed with a vision to bring disruptive change in the Indian Supply Chain Landscape through 'Value Chain Transformation'. Stellar will extract significant value for its customers across the entire Value Chain covering both Supply as well as Demand Chain.

In a brief span, Stellar has become the leader in India's consumer Contract Logistics market. With a pan-India footprint of total logistics area of 10 million sq. ft (covered warehousing area of 5 Mn sq. ft.) across 30 cities, Stellar has quickly carved a niche for itself in providing a differentiated value offering to clients in line with global best practices. With the acquisitions of Innovative Logistics, Kelvin Cold Chain and Patel Roadways, the company also runs a fleet of over 2,000 trucks in Express, Less-than truck load and temperature-controlled transportation. Stellar's fast organic growth servicing 1000+ customers today are being supplemented with multiple acquisitions in the related space. To be the disruptor and market leader, by FY 22-23, Stellar plans to have 50 Mn sq. ft. of modern warehousing operations spread across over 40 logistics parks and 30 cities & running a cross-country fleet of 50,000 vehicles in all major formats of Express, in-city distribution and temperature- controlled transportation

For more details please refer to their website

www.stellarvaluechain.com