Head - IT Infrastructure - NBFC/BFSI

Job Title: Head - IT Infrastructure

Location: Gurgaon, India

Experience: 12+ years

Industry: Housing Finance / NBFC / BFSI

Notice Period: Maximum 30 days

Role Overview:

The Head - IT Infrastructure will be responsible for designing, implementing, and managing the company's IT infrastructure to ensure high availability, security, and scalability. The role requires a strategic leader who can drive technology transformation, optimize IT operations, and ensure compliance with regulatory requirements in the BFSI sector.

Key Responsibilities:

Infrastructure Management & Strategy

- Oversee the entire IT infrastructure, including networking, data centers, cloud services, servers, and end-user computing.

- Develop and implement IT policies, processes, and best practices to ensure system reliability and security.

- Evaluate and integrate cloud and hybrid solutions (AWS, Azure, GCP) for scalability and cost efficiency.

Security & Compliance

- Ensure IT security, data protection, and cybersecurity compliance with RBI, SEBI, and other BFSI regulatory guidelines.

- Implement disaster recovery (DR) and business continuity plans (BCP).

- Regularly audit systems and applications to maintain security standards.

IT Operations & Support

- Lead IT operations, ensuring 99.9% uptime for business-critical applications and services.

- Optimize IT service management (ITSM) processes and implement automation for efficiency.

- Manage vendor relationships and negotiate contracts for IT services and solutions.

Leadership & Team Management

- Lead a team of IT professionals, fostering a culture of innovation and continuous improvement.

- Work closely with business stakeholders to align IT infrastructure with business goals.

Key Requirements:

- 15+ years of experience in IT infrastructure, with at least 5 years in BFSI or Housing Finance/NBFCs.

- Expertise in cloud computing (AWS, Azure, GCP), network security, virtualization, and ITIL frameworks.

- Strong knowledge of firewalls, cybersecurity, endpoint security, and data protection strategies.

- Experience in regulatory compliance and IT audits in the BFSI sector.

- Proven leadership experience in managing IT teams and vendors.

- Strong problem-solving, analytical, and decision-making skills.

Preferred Certifications:

- ITIL v4, AWS/Azure Cloud Certifications, CISSP, CISM, CCNA, PMP (Preferred but not mandatory).