Head - International Bidding & Tendering

Preferred industry / domain: Service industry / ITeS /IT /BPO / eGovernance

Job Profile:

- Strategic direction and decision maker to strengthen the Bid team to equip them with the right leadership

- To coordinate and take accountability for the entire bidding and tendering process across regions. Strategize and implement formal mechanisms for bid submission documentation and post hoc analysis.

Key Roles & Responsibilities in COMPANY (KPIs):

- Number of bids won - (Offer count and portfolio value)

- Turnaround time reduction for bid submission

- Percentage of timely bid submission

- Creation and continuous update of documentation

- Process compliance percentage for bid submission

- Quality of Bids

Job Description:

Strategic and Financial:

- Showcase a strong business proposition of partnering with COMPANY to all external stakeholders

- Ensure submission of business winning response which is comprehensive and satisfies all criteria requirements

- Create and maintain an on-going comprehensive bidding data/document repository for future use

- Define tendering and bidding process for COMPANY and define turnaround time for bid submissions to mobilize all departments at COMPANY accordingly

- Drive exceptional quality tender submissions, tailored to the requirements of each individual client of COMPANY

- Monitor and ensure compliance to relevant procedures for Tender compilation, authorization and dispatch

- Develop and maintain relationships with clients to aid with pre-bid queries and clarifications

- Keep track of win percentage of COMPANY and competitors against tenders being floated and finalized by clients

- Analyze client needs and competitor offers through market research findings to find assess scope for improvements

- Analyze bid requirements and determine most technically appropriate and cost effective solutions

- Drive culture of lost proposal analysis for understanding gap areas and appropriately make modifications in future bidding strategy

- Prioritize tender submissions basis portfolio value, client significance and other relevant parameters

Stakeholders:

- Maintain and deepen relationship with functions across COMPANY such as Finance, marketing, operations and technology

- Leverage cross functional collaboration to understand business and technological capabilities to be leveraged for order winning bid submissions

- Regularly take inputs from the operations head to understand the market benchmarks, key expectations of clients, COMPANY capability and differentiators To create a strong value proposition in the tender responses

- Partner with technology function to tailor solutions and software to meet client requirements

Operations:

- Assess COMPANY functional capabilities for bid requirements and recommend enhancements after robust ROI analysis

- Ensure tenders are submitted consistently ahead of the deadlines set by the tendering authority/client

- Timely review tender submissions to ensure they meet all relevant specifications; are in line with the most recent research available and best practice; and are compliant with client requirements

- Develop standardized parameters for prioritizing which tenders to be responded

- Strategize to develop scalability of operations to increase efficiency of bid submission and delivery

- Establish a strong monitoring mechanism to scan for new tenders and opportunities

People:

- Develop strong understanding of the business and its differentiators with the team members to enable them to respond better to tenders

- Role-model highest standards of professional conduct, ethics, integrity in execution of all assigned activities

- Drive a culture of continuous improvement, learning and active talent engagement

Mandatory experience / skills / qualification:

- Master's degree in Marketing/business/ or related field

- 18+ years of experience in tendering/ bidding/sales related field

- Sound knowledge in government tender management and visa outsourcing regulations

- Demonstrated leadership abilities

- Excellent communication skills

- Strong creative and analytical skills

- Leadership and staff management skills

- Ability to work across multiple projects simultaneously