Head Insurance Operations
Key Skills :
- Insurance Domain Experts (Life or General) with 13 + years of experience in managing operations and handling large teams of people. Looking for all rounded experience in Claims processing, policy renewal, Policy servicing, persistency and customer service
Role :
- To lead the Insurance OPs Business Unit which employs rougghly 1200 FTEs. To lead both Voice and non voice teams. Other than ops the incumbent would be responsible for leading initiatives across qulaity, BPR and Change Management. Would be expected to front end with clients based in the US and the European region.
Please note that candidates who are interested in applying could send in their profiles of contact details to akaur@talismanadvisors.com
NOTE : Insurance domain experience is mandatory. Looking for canidates from the insurance companies or BPOs and KPOs (Insurance Process). Candidates from organisations such as Wipro, IBM, TCS, Cognizant are welcome to contact.
Imp: No CV will be recommended before a discussion with the candidate for any role.
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