Head - Inside Sales - Operations - Hotel Chain

Are you looking for a role high on growth, challenge and rewards? Are you willing to go the extra mile to achieve what it takes to stand out? Do you want to be part of a rocket-ship that is building India's next largest brand!

Our client is India's best budget hotel chain present in over 25+ Indian cities with over 275+ hotels and expanding rapidly in both B2B and B2C Segments. It is a branded budget hotel aggregator that provides guests with a consistent and standardized hospitality experience. This tech-enabled hospitality startup has raised a whooping $8 million in its Series A round of funding from Accel Partners, RB Investments, Mohandas Pais Aarin Capital and Qualcomm Ventures and $25 million in a Series B funding round led by Goldman Sachs.

The founders are Wharton business school and IIT alumni and are veterans in the world of start-ups. The company's franchise model, which is focused on short term year contracts, standardized experiences and proprietary technology, gives it an edge over its peers. Their tech-enabled booking solutions and industry-wide endorsement for service standards fits well into the role of a preferred partner for Australia-based travel management firm FCM Travel Solutions.

As a Head of Inside Sales (Operations), you will be driving a team of Inside sales agents to measure and improve productivity and eventually the growth of the chain.

What you will do:

- Developing sales programs, sales process strategy, evaluating and implementing improvements to sales programs and processes.

- Assisting management in developing and reviewing the sales budget

- Identifying growth areas and drive market/customer intelligence

- Developing standardized tools, methodologies and business processes aimed at improving operational efficiency

- Being single point of contact for key stakeholders for sales reporting, requests and issues

- Handling and resolving regular operational challenges

- Conducting quantitative sales analysis including but not limited to ROI, trending, identification and assessment of opportunity and risk, forecasting, regressions, correlation, cannibalization and probability modeling

- Creating both standardized & custom reports

- Providing support for various reviews Sales/Account/Business etc.

- Analysing of sales related data to increase overall sales productivity

- Forecast Vs Actuals variance

Candidate Profile:

What you need to have:

- Prior experience of 4+ years in sales strategy/sales planning/sales operations

- IT services company experience is a must

- Attention to detail and excellent analytical skills

- Excellent presentation and communication skills

- Good project management skills

- Well organized and able to work on own initiative