Head - Infrastructure Operations - Telecom

We are looking for head - Infra Ops for one of our key Telecom client

- Managing Operations of the mission critical Private Cloud (Software Defined Data Centers) across 14 countries, 14 Primary Sites and 12 Disaster Recovery Sites

- Deliver IaaS, MWaaS, DBaaS, Backup as a service to internal and external clients

- Supporting Tenants as well as external tenants on Cloud

- Delivery various technical and business SLAs to the internal and external Customers

- Manage updates, upgrades, security, compliance of the internal cloud

- Manage Cloud Operations Center, Capacity Management, Incident Management, Change Management and other service management processes

- Indirectly manage onsite resources and onsite spares

- Manage MS partners, Hardware and Software OEMs

- Drive implementation of Automation towards zero touch operations and Advanced Monitoring Tools

- Drive Continuous optimization and continuous improvements