- Set objectives and strategies for the IT department
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
- Design and customize technological systems and platforms to improve customer experience
- Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
- Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
- Direct and organize IT-related projects
- Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
- Analyze the costs, value and risks of information technology to advise management and suggest actions
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