Head - Information Technology - FinTech/NBFC Startup

Our client is a global fintech, consumer finance firm.

About the company:

The company is creating India's most loved consumer Fintech brand. They are customer-obsessed and employee centric. They use technology to create experience that is loved by our customers. Their products are created with thorough research and attention to detail they aim to create magic.

The company is a part of Global Financial Services. Founded in 2000, it serves over 2 million borrowers and small businesses across 13 countries. They also work with Banks, Investors, Funds and FinTech's to service markets that are overlooked or underserved.

Job Description

- Develop, maintain and regularly review firmwide IT policies and procedures

- Develop firmwide IT strategy, identifying technology solutions to improve employees/ client experience, engagement, productivity etc.

- Oversee implementation of firmwide IT strategy, budgets, projects and audits

- Implement gap closure identified during the internal or external audits

- Assess current technology architecture for vulnerabilities, weaknesses and for possible upgrades or optimization/improvement across all operational verticals

- Implement and oversee technological upgrades, optimizations/improvements, and major changes to the information technology environment

- Coordinate with the various departments in the organization to ensure information technology goals are achieved

- Advise various departments on IT best practices needed to inform their processes and needs

- Assess Network/Operating System/Application as per baseline/hardening standard

- Lead new initiatives for the organization and contribute towards information technology and security assessment with a focus on Asia region

- Create SLA and SOW for third parties and assure their adherence

- Assist in building relationships with vendors and managing cost-efficient contracts

- Manage 2+ global and regional direct reports as our function grows

The Successful Applicant

- Minimum of 15 years of proven work experience as Head of IT/Technology at a professional services firm or similar experience

- Minimum BS in Computer Science, Management Information Systems, or similar field

- Experience developing firmwide IT strategy and integrating IT systems across regions and operational functions (e.g., HR, Finance, Knowledge Management etc.)

- Experience implementing firmwide data protection and IT governance frameworks such as GDPR, ITIL, ISO 27001:2013, COBIT and ensuring compliance across the organization

- Demonstrated leadership skills and ability to manage a team across multiple locations effectively

- Excellent written and verbal communication and presentation skills

- Excellent knowledge of technical management, information analysis and computer hardware/software systems

- Experience managing computer networks including installation and administration

- Experience implementing forward-leaning technology solutions to improve employee/client experience, engagement and productivity

- Experience launching and/or optimizing an IT helpdesk

- Experience running a managed service environment

- Experience with Disaster Recovery and Backup technology

- Experience with an End Point Detection and recovery products

- Experience in the MS Office 365 environment

- Experience migrating data across multiple systems, and developing APIs, i.e.: integrating Deltek ERP MS 365

What's on Offer

- A highly collaborative, flat, and entrepreneurial organization that provides the platform to make an impact on day one

- Competitive benefits and career development opportunities