Head - Information Technology - BFSI

This position is responsible for Steering the rollout of projects with accountability of defining scope, setting timelines, analyzing requirements, prioritizing tasks, identifying dependencies and evaluating risks & issues as per pre-set budgets &;timelines. Also responsible to manage IT Applications & deliver system solutions through new initiatives & innovations and provide specialized support to ensure smooth functioning & uptime/high availability of these applications & systems

- Develops and manages detailed project plans and ensures the scope and approach is understood and aligned by all stakeholders

- Defines and implements a detailed delivery approach for each stage of the project lifecycle, obtains acceptance and buy-in

- Focus on enhancing the operational efficiencies, devising innovative solutions and leveraging the IT platform to create business differentiators

- Collaborate with the business Stake holders to assess and recommend technologies that support organizational needs

- Frame the project milestones, resolving issues/escalations, resource allocation and coordination with external vendors/consultants

- Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the project life cycle

- Strategizing & driving the projects covering areas of automation/process improvements, performance improvement, capacity upgrades, technology refresh

- Managing complete IT Service Delivery and Aligning Business Process for optimization to generate more revenue with better Performance and Efficiency

- Provide detailed solution design artifacts to support the build and test delivery phases

- Implement mechanisms to monitor, manage and provide progress on all software enhancement activities

- Liaising with vendors and ensure that they deliver high quality service & value, Recognize, monitor, and manage vendor risk to the organization

- Recommend, conceive & implement enhanced tools/processes to streamline daily support requirements

- Ensure timely resolution of Incident & Tasks and ensure that incidents are assigned, updated and resolved with a high level of quality

Candidate Profile:

- Qualifications B. Tech. in Computer Science / Post Graduate in Computers

- Experience 15+ Years ( Preferably from Banking / NBFCs in Strategic IT Projects )