Head - Human Resources - Retail/Hospitality

Position Overview : The Head of Human Resources in the Retail industry is responsible for leading and overseeing all aspects of HR functions within the organization. This role requires a seasoned HR professional with deep industry knowledge and experience in managing diverse teams, creating talent strategies, and fostering a positive work environment.

Key Responsibilities:

1. HR Strategy and Planning:

- Develop and implement HR strategies and initiatives aligned with the company's overall goals and objectives.

- Lead the HR team in planning, executing, and evaluating HR programs and projects.

2. Employee Development and Training:

- Design and implement training and development programs to enhance employee skills and competencies.

- Identify high-potential employees and create succession plans to ensure a strong leadership pipeline.

- Promote a culture of continuous learning and professional growth.

3. Employee Engagement:

- Develop and execute comprehensive employee engagement programs and initiatives that align with the company's mission and values.

- Collaborate with cross-functional teams to design and implement engagement surveys and feedback mechanisms to gather employee insights.

4. Talent Acquisition and Recruitment:

- Oversee the end-to-end recruitment process, including job postings, candidate assessments, interviews, and onboarding.

- Collaborate with department heads to identify staffing needs and create comprehensive hiring plans.

- Ensure a seamless candidate experience and maintain strong employer branding.

5. Performance Management:

- Develop and implement performance appraisal systems and feedback mechanisms.

- Provide guidance and support to managers in conducting performance reviews and setting performance improvement plans.

- Administer performance-based rewards and recognition programs.

6. Compensation and Benefits:

- Collaborate with finance to design and manage competitive compensation and benefits packages.

- Ensure salary structures and incentive programs are aligned with industry standards and company goals.

- Monitor and analyse compensation trends to remain competitive in the market.

7. Compliance and Legal:

- Stay informed about labour laws, regulations, and industry best practices.

- Ensure HR practices, policies, and documentation are compliant with all applicable laws and regulations.

- Maintain accurate employee records and HRIS.

8. Leadership and Team Management:

- Lead, mentor, and develop the HR team to excel in their roles and contribute to organizational success.

Qualifications :

- Masters in Business Administration in Human Resources

- 18 - 20 years of progressive HR experience, with at least 10 years in a leadership role within the Retail/Hospitality industry.

- Exceptional leadership and people management skills.

- Excellent communication and interpersonal abilities.

- Proven ability to develop and implement HR strategies aligned with business goals.