Head - Human Resources - Retail

Job Responsibilities:

Policy and procedures:

- To design, develop, prepare and maintain policies and procedure manuals for the smooth operations of all functions of the company.

- To conceptualize, create and ensure implementation of these policies, to launch new initiatives

- Responsible for conducting termination and exit interviews

Employee relations:

- To effectively handle and address employee grievances

- To undertake disciplinary actions, counseling of employees and documenting the cases

- To monitor leaves of absence and approve the same after the functional head and ensure policy implementation

HR Compliances :

- Ensuring compliance with all statutory and employment laws

- To proactively maintain cordial relations with all government, state and central authorities which impact the business and regulate it

Performance Management System :

- To design a competitive performance based appraisal system and ensure its fair implementation in letter and spirit

- To design 360 degree performance assessment module linking performance evaluation to business goals

- To develop world class coaching mechanism and develop internal coaches for performing appraisal

- To ensure timely and correct disbursements of increments and incentives

- To develop / update processes to check and minimize grievances

- To train line managers to ensure fair, just and objective appraisal

Management Information System:

- To create standardized templates for information system and creating reports like monthly attrition, joining, vacancies, employee graph

- To document all relevant information and prepare monthly analysis reports.

- Responsible for development and implementation of HRMS system across the organization.

Welfare:

- To ensure the change management is implemented smoothly

- To proactively create open channels of communication and expression for all employees

- To transform the workplace into an enjoyable workplace and translate the business goals

- To create and maintain transparent grievance handling methods and ensure the implementation

Compensation and benefits:

- To ensure implementation of Compensation policy and procedure in timely and correct fashion

- To stay abreast with the state and central legislation to incorporate the new regulations and cater to the needs of a diverse workforce

- To deliver the designed benefits package and ensuring speedy clearances of loans, medical claims etc

- To plan, design and develop changes / new recommendations for designing incentive schemes.

Competency Requirement:

- Excellent communication skills with ability to present to top management.

- Proven leadership skills and ability to drive sales team

- Good interpersonal skills & relationship management

- Ability to take initiative & appropriate decisions.

- Strong analytical skills and experience with implementation and administration of performance metrics

- Good problem solving, interpersonal communication and project management skills