Head - Human Resources - GSS

- An MBA in HR or equivalent qualification from a reputed business school

- 12-16 years of experience (majorly as HR Generalist) with a minimum of 4 years of leadership/team management experience.

- Exposure of having managed stakeholders across multiple geographies with a global mindset (US, UK, China, India)

- Deep expertise in HR Core areas like Talent Management, Org capability, Succession Planning, HR analytics etc.

- Experience in Shared Services domain or Third-Party service providers will be a definite advantage.

- Proven credentials of having successfully delivered in a matrix organization

Job Description:

- Partner with the Regional HR Leader and GSS Global Leadership Team and devise appropriate HR strategy and plans

- Analyse trends and metrics in partnership with the larger HR group to develop solutions, programs, and policies that align with global expectations.

- Ensure execution of hiring of talent with the right skill set & aptitude that meet functional & business requirements and are in line with Talent Strategy as well as Talent Acquisition process metrics.

- Facilitate talent review & succession planning processes to meet current & future needs of the business

- Facilitate talent development and career progression of key talent and critical role holders and ensure that development plans & career progression moves are actioned & accomplished as per committed timelines.

- Ensure efficient & seamless deployment of the Performance Management (MaxP) process and ensure that performance & development reviews are actioned & accomplished in line with process metrics & timelines.

- Ensure efficient & seamless implementation of Employee Engagement diagnostics (surveys, Focus Group Discussions) & initiatives to address critical gaps and concerns around Engagement at the workplace with the team's help. Ensure implementation of Rewards & Recognition programs across all levels with the help of the team.

- Provide advice & support to line managers on appropriate team structure & design to meet current & future business needs. Provide advice & support to line managers on decisions about people matters and ensure high ownership levels on talent engagement, retention & development agenda.

- Execute annual manpower planning exercise and ensure accurate forecasting of talent; right numbers and at the right level (built into the HR Fin. Plan)

- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

- Maintain knowledge of labour law requirements related to day to day management. Partners with the legal department as when needed/required.

- Partner with the regional C&B team to design and execute Compensation & Benefits strategies.

- Lead & develop a diverse team of HR Professionals