Head - Human Resources - FMCG/Hospitality

EDUCATION & EXPERIENCE:

- MBA - Human Resources

- 15+ years' experience

- Retail background required, with at least 50% of total experience in the QSR industry

Key Responsibilities:

- Create and put into action HR initiatives and strategies that are in line with the overall business plan.

- Work closely with President-Retail on the org-structure, department level job descriptions, job banding, consolidation etc.

- Acquiring the right talent at key positions

- Contribute to the P&L through effectively managing the HR driven components of the bottomline;

- Strong focus on optimizing cost of labour

- Culture building, Employee engagement, Rewards & Recognition

- Inclusion & Diversity focus

- Talent Management, hi-po identification, succession planning and capability building

- Strong and robust Performance Management process and Goal Setting

- Retention Strategies at Store and Corporate level

- Continuous evaluation and improvement of existing processes & policies

- Work closely with training team on manager pipeline building, supporting the company's expansion plans

SKILL SETS REQUIRED (FUNCTIONAL/ BEHAVIOURAL):

- A minimum of 15 years of experience in Retail and QSR

- Mature thinking and excellent people skills

- Ability to liaise with other departments and drive high performance, Excellent interpersonal skills.

- Must demonstrate high problem-solving, time management and critical thinking skills.

- Takes initiative, is passionate & displays a High-Energy Attitude.

- Excellent written/verbal communication and presentation skills.

- Strong work ethics, self-sufficient & highly organized.

- Great team player & able to work in a fast-paced environment.