Head - Human Resources - FinTech

As an HR Head you will play a key role in helping our senior leaders think strategically about people & culture: helping to assess needs & develop solutions in areas such as employee experience, engagement, workforce planning, organizational design, performance management, employee relations, compensation, retention, career development, and leadership development. - You must understand business priorities and translate them into a plan that supports our rapidly growing business, unique culture, and company values.

Responsibilities:

1. Partner with the leadership teams to assess, design, and deliver solutions needed to optimize talent and enhance effectiveness including employee experience, engagement, workforce planning, compensation, succession planning, and performance management.

2. Serve as the HR head/ HR SPOC for head office/ customer experience/ all India locations.

3. Strong business acumen including the ability to connect company objectives, functional goals, and people priorities.

4. Develop a deep understanding of your employee group(s), their situations, and, most importantly, their needs to better develop mutually defined solutions to problems. Assess, design, and implement people solutions across functional areas.

5. Monitor the "pulse" of employees and develop and execute initiatives to ensure a high level of employee engagement and a positive employee experience.

6. Apply in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

7. Conduct effective, thorough, and objective investigations when needed.

8.Managing & leading internal communications to employee group'(s) team to ensure understanding of people's priorities and buy-in. Assist with onboarding Managers & above, and acquainting them with the company practices, culture, and business.

9.Partner with our all HR teams (Talent Acquisition, People Operations, Administration & Facilities) to optimize processes & build initiatives to support the maturing of our people programs and HR function as a whole.

10. Nurture, protect, and scale our values, and culture through guidance on strategic & tactical HR initiatives.

Requirements:

1. 6-10 years experience in Human Resources (at least 2 years prior HR recruiter experience supporting a startup), preferably within Fintech Space.

2. Ability to align and connect the organization's vision, mission, and values to HR strategies and programs

3. Strong working knowledge of multiple Human Resource disciplines including organizational design, workforce planning, employee relations, performance acceleration, talent development, compensation, and local employment laws.

4. Ability to build relationships and communicate flexibly across all seniority levels, functions, and communication styles.

5. Proven track record of effectively coaching on and resolving sensitive employee issues.

6. Ability to balance the needs of the company, managers, team members, and practical HR compliance.

7. Well-developed project management skills, ability to juggle competing priorities, and attention to detail.