Head - Human Resource - IT/BPO

Head of HR - IT-Enabled Services (IT, General, and BPO Staffing)

- Position: Head of HR

- Industry: IT-Enabled Services (IT, General, and BPO Staffing)

- Reports to: CEO

- Team Size: 4,000 employees

Key Responsibilities:

- Strategic HR Leadership: Align HR strategy with business goals advise CEO and senior leadership.

- Talent Acquisition & Workforce Planning: Attract, hire, and retain talent scale recruitment for high demand.

- Employee Engagement: Develop engagement programs and foster a positive, inclusive culture.

- Performance & Development: Drive performance management and learning programs for skill and leadership growth.

- HR Operations & Compliance: Ensure policy adherence and regulatory compliance across locations.

- Compensation & Benefits: Design competitive pay structures and reward programs for each vertical.

- HR Technology & Analytics: Leverage tech and analytics to drive HR insights and efficiencies.

- Team Leadership: Build and mentor a high-performing HR team.

Qualifications:

- Experience: 10-15 years in HR for staffing/BPO/IT services.

- Education: MBA in HR/Business Administration only from Pedigree HR Institutes.

- Skills: Strategic planning, compliance, talent management, workforce analytics, and strong interpersonal skills.

Role Impact: Shape the company's culture, drive HR transformation, and support growth across all staffing verticals.