Head - HR Operations/HR Business Partner - FMCG/BFS

Our vision for this role is to help continuously improve on existing HR Processes and establish tech-enabled, best-suited processes. The operations part of the HR Function should be agile to deliver basis the needs of the organization. The effectiveness of HR Operations will be gauged through many factors in which employee experience will be of significant importance.

Job Responsibilities:

- Build Tech-Driven HR Processes

- Design company policies and procedures

- Review and update our employment contracts and agreements

- Track key metrics related to HR Operations

- Manage internal communication projects (like job satisfaction surveys)

- Measure the effectiveness of our benefits programs and recommend improvements

- Ensure our recordkeeping and data processing procedures comply with all legal requirements

- Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR-related advice across the generalist range of the role.

- Provide advice and support to employees and managers in all aspects of the employee lifecycle including recruitment and selection, onboarding, induction, performance management, and employee relations, engagement, and wellbeing.

- Support the implementation of the company's people plans by pro-actively working with employees and supervisors to develop a culture of responsibility and accountability for front-line human resources management and embed a performance culture.

- Partner and coach managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources.

- Comply with the Employee Code of Conduct, Data Protection, and information security policies at all times.

- Your duties may vary from time to time within the broad limit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

Requirements:

- Proven experience as a key member in the HR Operations team.

- Experience in establishing HR Processes and the HR Operations team will be a bonus.

- Experience in dealing with senior stakeholders

- Should be detail-oriented and meticulous in working.

- Sound knowledge of all labour regulations

- Ability to develop and maintain long-term strategic relationships with key stakeholders within the organization

- Strong verbal as well as non-verbal communication skills

- Exceptional team-management and organizational skills