Head - Healthcare Operations

- Responsible for P&L (Head Centre responsibility) for Operations and Administration of bed.

- Planning, organizing and managing all medical services of the hospital.

- Work in close collaboration with clinical & non-clinical functions to ensure delivery of world class Healthcare services.

- Identifying and exploring ways and initiatives to control cost and generate revenue.

- Ensure effective Implementation of policies and processes as laid down by the organization.

- To ensure 100% compliance with statutory, statistical and annual reports.

- Represent Hospital for all medico-legal issues.

- Responsible for maintaining and implementing Patient Feedback Process and conduct regular patient feedback analysis.

- Develops and implements policies, procedures and best practices in the administration of hospital with reference to corporate services, medical insurance, material management, pharmacy management, facility management and estates management

- Oversees all training and continuing education for staff

- Assures that facility is in compliance with all federal, state and local laws

- Reports to the Medical Director and supervises administration in the day to day activities

- Liaises with departments for smooth running of the facility

- To oversee facility management in coordination with Facility manager (clinical areas and operations)

- Monitors the training and development of team, and administering disciplinary actions as needed

- Creates and implements a best practice program, maintaining a consistent level of quality of care offered to patients

- Ensures that the process needed for the quality management system are implemented and maintained in the hospital

- Guides the material department and pharmacy to make these services economical

- Monitors quality assurance programs and mock drills concerned with the safety and other quality control initiatives

Industry- Only from Healthcare