Job Description:
- Develop & refine relevant processes, systems and tools to deliver world class delivery services to our clients in the mobile roaming industry.
- Managing the Global customer delivery team
a. Hiring & managing a team of worldwide project managers, delivery managers, & deployment engineers.
b. Managing end to end software / core network product delivery to mobile operators.
c. Locating and Managing third party vendors and partners
- Manage & mentor the technical team to deliver a customer-first delivery experience
- Manage team capacity planning, technical competency and training to meet goals
Desired Profile
- Expertise in Company's core areas; Mobile Roaming Services and Analytics.
- Experience with GSM / GPRS / 3G/LTE network operators (Core Network Signaling experience and exposure to intelligent networks / CAMEL a must)
- Strong management skills - ability to coordinate with teams globally.
- Excellent verbal and written communication skills with proven expertise in Managing international mobile operators as customers
- Excellent presentation skills.
- Self-starter use to working in start-up environment with minimal direction.
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