Head - Fraud Risk - Digital Transactions - Bank

Objective Objective:

Responsible for the fraud risk management for all the liability and digital products in the bank focusing on processes to mitigate fraud risks, implementation of internal controls, driving automation solutions and timely reporting to stakeholders.

Responsibilities

- Identify fraud related activity and develop policies, strategies, processes in fraud tools.

- Work with teams and develop insights into fraud and customer impacts

- Role requires a clear understanding of strategic direction set by senior management as it relates to team goals

- Responsible for creating new solutions, leveraging and adapting existing methods and processes

- Sound knowledge of Debit cards, Digital channels (Internet & Mobile Banking), IMPS & UPI (Unified Payments Interface), Aadhaar and CASA Monitoring.

- Proficient in developing & streamlining Fraud Prevention, Detection & Investigation strategies with ability to enhance operational effectiveness.

Designing & fine tuning of triggers/rules based on fraud patterns & supporting customization

- Increase levels of automation in reporting and analytics, and pivot to real time analytics where appropriate

- Manage the creation of dashboards and reports using reporting tools

- Build and maintain relationships with business leaders including information technology, leadership and operations

- Locate and define new process improvement opportunities

- Establishing Fraud Risk Management policy and framework for liability and digital business units

- Redevelopment and Re engineering of all fraud detection tools and process improvement in the fraud identification and mitigation process

- Keeping abreast of fraud preventive measures and process adopted by the peer banks and benchmarking other processes with the competition.

- Implementing Enterprise Fraud Risk Management system across the bank

- Implement Fraud scenarios basis fraud risk assessment to deploy surveillance environment ensuring effectiveness, efficiency and customer experience