Head - Expansion - Hospitality

Role: Head of Expansion (AVP/VP level)

Reports to: CEO

Location: Goa

Will be heading the overall expansion in Goa & PAN INDIA.

Responsibilities:

- Develop and identify, onboarding tie ups with owners of properties (Villas/ Apartments), establish budget and delivers the support to key stakeholders. By developing an expansion team. PAN India.

- Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results

- Ensure successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

- Successful implementation of the brand service strategies and initiatives.

- Execute go-to-market strategies to expand supply footprints across key markets (Goa & Pan India)

- Monitor status of all licenses / permits required by the local government and ensure these are in place before signing off.

- Review Financial and Statutory compliance before any launch/ onboarding

- Support Owner relations and provide operational information as required

- Conduct reviews and sharing of best practices & benchmarks.

- Building a Successful Team - Uses an effective interpersonal style to build a cohesive team;

- Strategy Execution - Ensures successful execution across of business plans designed to maximize home owner satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

- Work closely with analytics team to regularly evaluate seasonality trends and accordingly work with marketing team to plan domestic demand campaigns.

- Managing customer satisfaction and churn - owner of customer satisfaction metrics through service delivery and keeping churn numbers within target levels.

- Support Rental/ Hospitality team in conducting Owners On boarding & Kick Off Meeting

- Handling a team of 4-6 reportees

Education & Experience :

- Strong background and progressive expansion experience in the hospitality industry preferred (e.g. Business development/Sales / Operations)

- Strong Interpersonal Skills (Analysis, Strategic Planning, Budgeting, Negotiations, Interpreting contracts)

- Advanced project management skills

- Ability to work independently and manage multiple projects (multitask).

- Ability to manage owner relations

- 15+ year work experience

- Prior team Handling experience