Head - Enterprise Account - Startup

- Preference from Automation/RPA companies

- Portfolio Management: Lead a strong portfolio of our Enterprise Customer Base, providing consistent strategic guidance that aligns with their business goals. Contrast your deep understanding of client needs with proactive solutions that exceed their expectations.

- Cross-functional Collaboration: Work seamlessly with sales, marketing, product, and engineering teams to deliver tailored solutions that meet customer needs. Contrast this collaborative effort with innovative approaches that ensure our clients stay ahead in their industries.

- Upselling and Cross-selling: Consistently identify and execute opportunities for upselling and cross-selling to existing customers, contrasting these with personalized strategies that enhance client satisfaction and drive revenue growth.

- Account Planning & Business Reviews: Develop and execute detailed account plans that align with client objectives, regularly conducting business reviews to track progress and adjust strategies as needed.

- Strategic Relationship Management

Qualifications:

- Education: Bachelors/Master's Degree from a reputed institute.

- Experience: 12-18 years in Enterprise Account Management, with a proven track record in client relationship management and delivering exceptional service.

- Skills: Strong communication, negotiation, and interpersonal skills, with the ability to manage multiple projects simultaneously. Experience with SaaS or enterprise-based products is preferred.