Head/DGM - IT

About the job:

A subsidiary of Coromandel International Ltd., A MurugappaGroup Company

Reporting to: Administratively To: CEO | Functionally To: CIO

Team Size: 02 Nos. of IT Support Team

Experience: 15+ Years | Age Group: 40+ Years

Overview:

- This position will oversee and drive the technological vision for our company's drone operations, training centres, and after-sales support platforms.

- This role demands expertise in software and hardware infrastructure, embedded systems, flight controller development, and cybersecurity, ensuring world-class IT capabilities.

- The candidate will be responsible for developing and implementing software platforms, hardware infrastructure, and embedded system solutions to support drone technology in defence, agriculture, and commercial applications.

- This includes leading the integration of sophisticated systems with embedded electronics and flight controllers.

Key Responsibilities:

IT Strategy & Leadership:

- Define and implement the IT strategy aligned with the company's goals for drone development, operations, and after-sales support.

- Lead the design and integration of complex software and hardware solutions, with a focus on embedded systems and flight controllers for drones.

- Collaborate with internal departments (R&D, Engineering, Customer Service) and external partners to ensure the alignment of IT, embedded systems, and business strategies.

- Manage the IT team to ensure effective project delivery, performance standards, and continuous improvement.

Budget Management & Monitoring:

- Software Development & Integration

- Oversee the development of enterprise-level softwaresolutions, including customerservice management, e-commerce, and warranty systems.

- Develop and integrate APIs and softwaremodules for flight controllers and embedded systems, ensuring real-time communication between drones and ground stations.

- Lead the integration of SAP-based CRM and ERP systems with new and existing dronemanagement software platforms.

Embedded Systems & Flight Controllers Development:

- Lead the design and development of embedded systems and flight control software for drones, ensuring optimal performance in real-time monitoring of drone health,predictive maintenance, and remote diagnostics.

- Oversee the integration of flight controllers with navigation systems, ground control stations, sensors, and advanced communication protocols & systems for drone operations.

- Collaborate with R&D and engineering teams to develop and maintain cutting-edge drone flight control systems, leveraging AI and machine learning for autonomous operations.

- Develop customer-facing platforms for reporting complaints, tracking drone health, and purchasing spare parts.

- Integrate these systems with SAP and CRM for a seamless after-sales service experience.

Hardware Architecture & Infrastructure:

- Design and manage the company's hardware infrastructure, including server architecture, embedded systems, and communication networks.

- Ensure robust and secure IT infrastructure, compliant with Mil stds and defence requirements.

- Oversee the procurement and installation of hardware for franchisee training centers and global operations, including UPS systems, fire safety, and cooling systems.

Backup Management:

Cloud & Data Management:

- Lead and ensure the scalability and security of data related to drone operations, flight control systems, and customer interactions.

- Manage data analytics systemsto monitor drone performance, fleet management, and predictive maintenance.

- Implement containerization technologies (Docker, Kubernetes) to streamline deployment and scaling of embedded software and IT systems.

Cybersecurity & Compliance:

- Develop and implement cybersecurity frameworks for embedded systems, flight controllers, and IT networks, adhering to defence regulations.

- Ensure compliance with global standards, including ISO 27001, DGCA regulations, and NATO cybersecurity guidelines.

- Establish disaster recovery protocols, backup systems, and secure communication channels for both IT and embedded systems.

IT Infrastructure for Training Franchisee Operations:

- Design and manage the IT and embedded system platforms for global franchisee drone training centres, including drone maintenance, flight simulation, and training modules.

- Ensure the seamless integration of hardware and software systemsacross multiple geographic locations.

Project Management & Vendor Relations:

- Lead complexIT and embedded systems projects, from concept to delivery, ensuringthey are completed on time, within scope, and on budget.

- Manage relationships with key vendors, ensuring the procurement of hardware components (including servers, embedded systems, and flight controllers).

- Oversee the tendering process for IT and embedded system assets, including hardware, software, and networking solutions

Team Development & Cross-Departmental Collaboration:

- Mentor and lead a multidisciplinary IT team, fostering innovation and continuous learning.

- Work closely with R&D, Engineering, and other teams to ensure seamless integration between IT infrastructure and embedded system solutions.

Qualifications:

Qualification: B. E/ B.Tech (CSC/IT/EE) / MBA-IT / MCA

Additional qualification requirement, if applicable: Certification in Salesforce

Certification requirements, if any: Certificate in Dot Net, MS SQL, IS) 27001 (ISMS)

Experience: No. of Years: 15+ years minimum

Industry: Automobile / Service Industry/ Discreet Manufacturing

Field of experience: Information Technology

Technical Competencies: MS Office, IOTs, Dot Net, MS Office,PowerBI, Knowledge in SAP, Knowledgein Salesforce CRM

Other Competencies: TQM, ISO 27001 (ISMS), Integration with SAP, 3rd Party Apps, Dot Development, Querying MSSQL