Head - Data & VAS - Telecom - Assam & North East

We have an opportunity for Data & VAS Head - Assam & North East with a leading Telecom Giant to handle Assam & North East. Please find enclosed the JD for the same. If interested please share your profile immediately

Position: Data & VAS Head - Assam & North East

Company: A leading Telecom Giant

Location: Guwahati

Qualification: Graduate / PG

Exp: 4 to 10 yrs

Age: Less than 33 yrs.

CTC: 16 to 20 lacs.

Job Description:

The position is responsible for driving the Data Revenue for Assam & North East.

The role requires the incumbent to manage the data life cycle of the customer by conceptualizing and designing campaigns to increase data usage and revenue. The person is responsible for executing the Data strategy for the circle and handling day to day operations of the same

Revenue Enhancement

- Conceptualize design and implement promos to upsell data

- Drive data selling at the time of acquisition

- New Product development / pricing basis detailed analytics on customer behavior

Revenue Monitoring / MIS

- Track and project monthly revenue and usage for both 2G and 3G business and benchmark it vs targets

- Track daily revenues usage, pack activations and pack churn

- Monitor data penetration on addressable base

Process (Backend) Management

- Manage timely configuration of services, UAT, RA testing for new products

- Work cohesively with cross functional teams (sales, customer service, technology & Finance) during product launches / process enhancements

Frontline Support & Communication

- Provide necessary training material on new product launches to Customer service teams

- Provide support to CS in addressing customer issues.

Vendor Management

- Meeting with various partners for sourcing content or setting up new services.

- Strengthen relationship with partners to ensure preferential treatment in getting new content, rolling out new promos, reduce costs & enhance turnaround time.

- Good understanding of consumer behavior

- Strong communication & presentation skills

Kumar