Head - Customer Success - IIM/ISB/MDI/FMS

- Lead that Team

- 50-60 % time would be send in team management

- Various customers can be handed by this person

- Who can go beyond the timeline

- Speaking to customers directly.

- Take feedback session

- Will directly male random call to customers across the world

- Take feedback session

- Talking with the internal team like logistics, manufacturing

- Taking suggestion with customers as what new product they want

- Role revolves around the data and analytics

- Resolving the queries through emails, chats and calls