Head - Customer Success - Digital Marketing/Performance Media Business

Our client is a Global MNC, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several large brand clients in India. The platform deals with 20M+ impressions per day, real-time optimization algorithms, a scalable & intuitive analytics platform and more all developed in-house.

India's leading Digital Marketing and Analytics firm, is looking for a motivated professional to become part of its young Client Engagement Team that would spearhead the organization towards the next level of growth. This individual will build strong relationships & deliver great performance for some of todays most well-known brands which are our largest clients.

You'd need to be Awesome at:

- P&L owner with full responsibility for revenue growth and customer delight of our Media business unit and its 80+ client accounts

- Overall accountability of engagement construct including business analysis, business solution architecting, managing scope and schedule, delivery & optimization, and client management

- Build trust with c-suite executives to influence their digital strategies and build innovative solutions that deliver significant business impact

- Be heart, mind, and voice of the client within the firm

- Singing company's Product & Service Offering & understand technical aspects of it on the back-end

- Foster deeper relationships with global tech giants, e.g., Amazon, Facebook, and Google, and leverage these unique partnerships to deliver value for our clients

- Direct line responsibility of a highly talented team of Engagement Managers. Matrix manages a team of channel strategists and business operations team to drive multiple programs to completion

- Being on top of industry updates from technology, competition & functionality perspective

Should have :

- 10+ years of Client Management experience in Digital Marketing (Performance Marketing preferred) in India/APAC markets

- A great storyteller and an elegant negotiator

- Love digital marketing and everything around it

- Aggressive & take control

- Highly organized

- And most importantly, LOVE customers & strive for every inch of their satisfaction

And if you're excited about:

- Being a part of a company doing something really amazing & redefining stuff

- Making a splash in a multi-billion-dollar Digital Advertising industry

- Learning & Growing far beyond your current horizon

- Competitive Compensation with the usual benefits

- A place full of like-minded & ridiculously smart folks

- The opening is an urgent and immediate one. Interested candidates may apply.