Head - Customer Relationship - Contract Logistics/Operations/SCM - Freight Forwarding Firm

We have following opening:

Organisation: One of the Largest Freight Forwarder (German MNC)

Role: Head - Operations SCM

Qualification: Graduate/Post Graduate

Location: Mumbai

Job Details :

- Lead in performance improvement engagements and strategic customer interfaces with top revenue customers

- Liaise at the appropriate level to ensure customer retention, development and growth of new business through farming

- Act as - focal point- for escalated issues

- Drive issue prevention & resolution for key and strategic customers

- Identify and develop potential, sustainable customer relationships

- Play an active role in supporting top level sales activities, being involved in large scale and strategic sales pitches as and when necessary along with respective vertical heads

NOTES:

1. Only from freight background.

2. Should have knowledge of contract logistics

3. Your current CTC should be more than 15 LPA