Head - Credit Control - Medical Devices Firm

Your main duties will include:

- There should be a close liaison between the credit controller and the marketing /sales department so that credit issues are resolved smoothly.

- Checking customer's credit situation

- Deciding whether or not to offer the credit

- Setting up the terms and conditions of the receivable and payable balances

- Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans

- Assist in the setting up of the credit control system

- Ensure that debts are paid in a timely manner

- Meet cash & debtor day targets set by the Firm

- Chase overdue invoices by telephone, email & letter within agreed timescales

- Maintain accurate records of all chasing activity

- Regularly making contact with customers to ensure all relevant debts are managed as necessary

- Identify changes in payment patterns and propose action to avert indebtedness

- Handle disputed bills and negotiate to bring payment within the agreed terms

- Provide accurate advice on billing queries

- Respond promptly and completely to both client and internal inquiries

- Propose to write off of irrecoverable receivables

- Providing ad-hoc reporting as and when requested by management

- Undertake account reconciliations as required

- Ensure monthly processing deadlines are met as required

- Send out monthly client statements/letters as may be agreed from time to time

- Develop the credit management capability within the practice

- Other duties as delegated from time to time by the CFO or Finance Manager or any other person designated in their absence

- If any customers stop paying or pay late then it's your responsibility to stop the providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy, you'll have to report to your higher management about the strategies to make sure you can recover what you can.