Head - Corporate Services - BPO

We have urgent requirement for corporate Services for MNC in Hyderabad

ROLE SUMMARY

An experienced manager, an innovative, energetic, self-starter, thriving on challenge, having the drive and resilience to see a job through, and set and observe high standards of customer service.

Responsible for ensuring the team deliver effective management, finance, procurement, human resources, IT and estate services.

KEY ACTIVITIES & RESPONSIBILITIES

- Lead a team of currently 4 managers and overall responsibility for HR, Office and Finance and IT related matters

- Provide direction and motivation to the team to deliver a high level service to all customers and stakeholders.

- Ensure overall efficient and effective operation of corporate services work.

- Overall management of related administrative activities and assisting the Regional Director in the planning, budgeting and reporting processes

- Developing and maintaining policies, procedures and systems for the different Functions and deliver effective, efficient and professional operation.

- Manage budget in accordance with corporate policies to ensure on-budget expenditure and value for money.

- Prepare monthly, annual and ad hoc reports to senior managers on budget management, including budget projections and spending to date.

- Coordinate requests for additional budget funds or refund of surplus funds to/from London central Finance team.

- Oversee accounts to ensure proper financial controls are in place and being followed.

- Drive improvements to the Human Resources policies and processes

- Provide expertise on recruitment, compensation, and performance pay processes as needed; review and authorise local employment offers.

- Ensure locally-employed staff pay scales and performance related bonuses are reviewed regularly and fairly. Ensure expenditure on pay remains within budget allocation.

- Interface with all company suppliers e.g. HR, Accounting, Payrolling, IT etc.

- Implement and develop corporate policies and best practices on Procurement, ensuring maximum value for money.

- Oversee management of external contracts with local suppliers and vendors as necessary

- Oversee the management and organization of the infrastructure including offices, IT, communication etc.

- Oversee estate management, ensuring the office, is fully operational as required, underpinned by an on-going proactive maintenance schedule and value for money.

- Ensure full compliance with corporate procedures, including local and UK health and safety regulations and policies

- Coordination with the headquarter in London for administrative, Finance and HR matters

QUALIFICATIONS, KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential Desirable

Qualifications/Education - Degree in business administration or a related field, or recognized professional qualification in HR management, finance or other relevant area

Knowledge/Skills - Proven educational or practical knowledge of the financial industry

- Excellent accounting software user and administration skills

- Strong organizational, analytical and time management skills, with very good attention to detail

- Ability to work in a fast moving working environment.

- Excellent customer service skills and accuracy in follow-up tasks are a must

- Excellent communication and interpersonal skills

- Ability to build and maintain professional working relationships with key internal stakeholders

- Flexible, resilient under pressure and decisive with a proven track record of delivering results to a high standard within tight deadlines.

- Strong IT computer skills using Microsoft Word, Excel, PowerPoint, Outlook, Internet

Background in accounting, finance, budgets, human resources or estates

Experience - At least 8-10 years professional experience in a managerial capacity including managing staff

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

If you are interested please send me

ctc

ectc

notice period

Srinivas
95815 99099