Head - Contract Logistics - Courier/Transportation Firm

Head - Contract Logistics (North Zone)

Location - Delhi

Role: To manage operations of large modern warehousing space with the use of world-class technology. Managing the modern warehousing in the consumption space across North India with a large workforce to drive excellent customer experience.

Job Description:

1. Drive P&L for the zone through the KPIs defined for both outbound and inbound Operations.

2. Manage the Northern India Contract Logistics Operations across different locations to deliver a high level of customer experience.

3. Drive Effective Warehouse Space Management at different DCs.

4. Drive process excellence through operational efficiency and productivity with the use of world class technology across the DCs in the defined geography.

5. Analyze the current infrastructure constraints & current Business Model & remove bottlenecks.

6. Drive world class productivity through process automation, WMS, Sortation technology, robotics, IOT etc.

7. Drive Daily / Weekly / Monthly Scorecards / KPIs.

8. Define SOPs and ensure that the SOPs / Guidelines have adhered at the various sites.

9. Drive safety as a process across the facilities to propagate a safety culture in the facilities.

10. Designing dash boards & Templates to quantify operational KPIs and periodically review the KPIs.

Technical Competency:

1. Capability to build large Warehouses from scratch

2. Commercial Acumen

3. Ability to drive technology

4. Know-how of WMS/TMS platform/Robotics/IOT

Behavioral Competency:

1. Leadership Skills

2. Analytical skills/ problem-solving ability

3. Customer orientation

4. Teamwork

5. Cost consciousness

6. Team handling abilities

Qualification & Experience Required: BE with MBA with a minimum 12-15 years of experience in a similar profile