Head - Community - Wellness Products

If you think you can act as the face and voice of brand and manage all community communications, then this job is for you:

Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.

Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.

As Head of Community, you will be responsible for onboarding women who will sell the products of the company while working from home

What you will do:

- Setting, planning and implementing social media and communication campaigns and strategies

- Providing engaging text, image and video content for all social media and professional accounts

- Responding to customers in a timely manner

- Monitoring, tracking and reporting on feedback and online reviews

- Appointing distributors (women from home), train them, drive Profitability

- Organizing and managing events to boost brand awareness

- Coordinating with Marketing, PR and Communications teams

- Liaising with Development and Sales departments

- Responding to customers in a timely manner

- Building relationships with customers, industry professionals and journalists

- Staying up-to-date with digital technology trends

Candidate Profile:

What you need to have:

- Proven work experience as a community manager

- Experience planning and leading community initiatives

- Ability to identify and track relevant community KPIs

- Should have onboarded at least 1000+ women

Experience: 4 to 8 years