Head - Collections - Unsecured Loans - FinTech

About Our Client :

- Our client is a leading Fintech setup in lending space based in NCR and they are looking for a Head Collections who excels in a fast paced environment, has handled collections for unsecured loans(Personal Loan and Credit Cards) with an NBFC or a large retail bank.

- The successful candidate should have managed various geogrpahies PAN India and should have built the collection team from scratch primarily in the unsecured loans portfolio.

Job Description :

- Reporting into the founder, you would be responsible for managing end to end collections for the unsecured lending business along with managing the relationship with all key stakeholders in the consumer durables industry.

- Building a robust collection team from scratch.

- You would be responsible to manage customer queries and complaints with an efficient redressal mechanism in place.

- You would also be setting up robust fraud management and operations practices to reduce delinquency ratios.

- You will work closely with bankers and other channel partners to facilitate business growth supporting sales teams.

The Successful Applicant :

- You should have at least 10 to 15 years of experience working with an MNC financial institution or NBFC dealing in unsecured retail lending collections.

- Strong end to end collections experiences in unsecured retail assets segment with an understanding of credit appraisal cycle, underwriting, fraud management, and operations.

- You should have strong presentation and communication skills and prior experience in a leadership role is a must.

- Opportunity to work with one of the leading companies known for work-life balance and industry leading benefits.

- Strong collections experience in credit cards and personal loans is a must for the role.