Head - Collections - NBFC

Job Description : The Head of Collections will play a pivotal role in driving and optimising the collections function within our fast-growing and reputable Non-Banking Financial Company (NBFC). This strategic leadership position requires a dynamic individual capable of steering the collections team to achieve outstanding results in a dynamic and competitive environment

Client Details : The company is one of reputed NBFCs based out of Delhi - NCR.

Description :

Key Responsibilities :

Strategic Leadership :

- Develop and execute innovative collections strategies aligned with the company's growth objectives.

- Proactively identify opportunities for process improvement and operational efficiency.

Team Empowerment :

- Lead, inspire, and empower a high-performing collections team.

- Foster a culture of accountability, continuous learning, and adaptability to change.

Agile Process Management :

- Implement agile collections methodologies to respond swiftly to market dynamics.

- Collaborate with cross-functional teams to align collections strategies with business goals.

Performance Metrics :

- Establish and monitor performance metrics, ensuring the collections team consistently meets or exceeds targets.

- Implement performance-based incentives to drive motivation and productivity.

Innovative Technology Integration :

- Evaluate and integrate cutting-edge technology solutions to enhance the speed and efficiency of collections processes.

- Leverage data analytics and AI to make informed decisions and predictions.

Customer-Centric Approach :

- Implement customer-centric approaches that prioritize positive interactions and long-term relationships during the collections process.

- Develop strategies to enhance customer satisfaction and loyalty.

Risk Mitigation Strategies :

- Collaborate with risk management teams to assess and mitigate credit risks effectively.

- Proactively identify potential risks and develop strategies to address them.

Market Intelligence :

- Stay abreast of industry trends, market changes, and competitor activities.

- Utilize market intelligence to adapt collections strategies to maintain a competitive edge.

Regulatory Adherence :

- Ensure that collections practices comply with all relevant regulatory requirements.

- Collaborate with the compliance team to implement changes as per evolving regulatory standards.

Profile :

Qualifications and Requirements :

- Bachelor's degree in Finance, Business, or a related field; MBA preferred.

- Extensive experience in a senior leadership role within the collections function of a reputable NBFC or financial institution.

- Proven track record of successfully managing collections in a fast-paced, growth-oriented environment.

- Strong analytical and strategic thinking skills.

- Exceptional interpersonal and communication skills.

- Demonstrated ability to drive innovation and lead change initiatives.

- Familiarity with advanced analytics tools and technology solutions.

This position offers a unique opportunity for an ambitious and forward-thinking professional to contribute significantly to the success and growth of our NBFC in a dynamic market environment. The job description may evolve to align with the organization's changing needs and industry trends.

Job Offer :

- Competitive Salary: The Head of Collections will receive a highly competitive base salary commensurate with their experience, skills, and the responsibilities associated with the role.

- Performance-Based Bonuses : Eligibility for performance-based bonuses tied to the achievement of predefined collections targets and overall company performance.

- Stock Options/Equity Participation: Participation in the company's equity program or stock options, providing the opportunity to share in the financial success and growth of the organization.

- Comprehensive Benefits Package: Access to a comprehensive benefits package, including health insurance, life insurance, and other relevant benefits.

Retirement Benefits :

- Retirement savings plan or provident fund contributions to support long-term financial planning.

- Flexible Work Arrangements: Flexibility in work arrangements, including options for remote work or flexible hours, to support a healthy work-life balance.

- Professional Development Opportunities: Opportunities for continuous learning and professional development, including access to workshops, seminars, and relevant training programs.

- Career Advancement: Clear pathways for career advancement within the organization, with the potential for further leadership roles as the company continues to grow.

- Dynamic Work Environment: Exposure to a dynamic, fast-paced work environment where innovation and creativity are encouraged.

- Employee Recognition Programs: Participation in employee recognition programs to acknowledge and reward outstanding contributions to the success of the collections function and the organization as a whole.

- Health and Wellness Programs: Access to health and wellness programs to support the physical and mental well-being of employees.

Company Culture:

- A positive and inclusive company culture that values diversity, collaboration, and a shared commitment to excellence.

- The comprehensive compensation and benefits package is designed to attract and retain top talent while fostering a supportive and motivating work environment. The specifics of the package may vary based on individual negotiations and the evolving needs of both the candidate and the organization.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Parvinder Singh on +911246289279.

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