Posted By
Posted in
Banking & Finance
Job Code
799017
Collections Director is responsible for :
- The overall leadership and direction of the Collections Center
- Develop and implement Collection Strategy, Collections Systems, and Recovery Operations; oversee all Collections operational and servicing areas
- Lead relationship with partners, external vendors and internal; direct strategy and operational teams to maximize recovery efficiency and achieve Organization's objectives, achieve both quantitative collections targets & qualitative customer service objectives.
Planning/ Budgeting :
- Drive strategic vision for Collections Strategy and Operations teams; create objectives for the development and implementation of a strong collections and recoveries program.
- Develop and lead the implementation of collections strategy and collections plans to ensure all the debts are collected sufficiently & in accordance with targets
- Monitor financial & analytical collections reports.
Policy/ Procedure :
- Provide direction, develop and continuously ensure compliance and efficiency of Collections regulations, policies and procedures
People Management :
- Manage work assignment of Department Heads of Collections Center ensuring appropriate work assignment, smoothness and continuity of operations.
Experience :
- Experience in Debt Collection of Credit Cards & Personal Loan & other Retail products
- Experience in collections for Banking- Finance company
- Experiences in a managerial position
- Deep understanding of banking/finance collections policies & processes
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Posted By
Posted in
Banking & Finance
Job Code
799017