Job Views:  
1240
Applications:  34
Recruiter Actions:  1

Job Code

539917

Head - Claims - Insurance

8 - 15 Years.Hyderabad
Posted 6 years ago
Posted 6 years ago

This role is responsible for the smooth operational functioning of the health claims function, involving, all claims viz. health indemnity, health benefit, critical illness, travel, and accident & disability.

- Development and publication of adjudication guidelines to the processors for standardization

- Pay and process claims within designated authority level.

- Recruit, empower, plan and lead the claims operations team of the hubs

- Innovate and drive improvement initiatives in the process

- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

- Resolve complex, severe exposure claims, using high service oriented file handling.

- Deliver exceptional customer experience by timely and error free processing of claims

- To monitor and control error rates and consistency in processing.

- To review SOP for claims processing and to develop & execute better processes.

- To monitor and appraise performance of claims team.

- To monitor customer complaints, trend and timely resolution.

Didn’t find the job appropriate? Report this Job

Job Views:  
1240
Applications:  34
Recruiter Actions:  1

Job Code

539917

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow
Apply on the go!

Download the iimjobs app to
apply for jobs anywhere, anytime

apple

Download on

App Store

playStore

Get it on

Google Play

appPromoQr

Scan to Download