Head - Campaign & Analytics - Bancassurance Channel - BFSI

Strategic/ Managerial Responsibilities :

- Develops and implements strategic plans in line with the division's objectives.

- Supports the development of the workforce plan for the division by providing inputs on own department's workforce forecasts.

- Manages and controls the operating framework for the department, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.

- Profitability & Productivity management

- To Frame annual operating plans for business.

- Set and monitor standard of performance for sales teams. Decision support provided to Senior Management

- Design BSC and enhanced Relationship Manager (RM) productivity and revenue performance

- Deploy and manage Variable Pay Program for the business.
 
Research:

- Communicating Research views to the various stakeholders like the Relationship managers of the bank and the Customers

- Engaging with the Fund houses and the fund managers on an on-going basis

- Making reports and presentations for the Research Desk.

- Periodic due diligence of investment products and their AMCs

Process Reengineering & Automation

- Reduction in Turnaround Time (TAT) for existing key business processes.

- Automation of manual processes through CRM system.

- Concept Evaluation and Process Designing in line with the overall Bancassurance Policy Enabling product and business team to develop processes systems to ensure business product launches as per timeline agreed

Risk Management :

- Governs implementation of risk-related policies and processes (operational, regulatory, financial, informational, reputational and audit risks) for the department, ensuring that that these meet regulatory and internal control requirements.

- Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and takes corrective action based on audit findings.