Head - Business Development/Sales - Hotel & Resort

Head - Business Development/Sales - Hotel & Resort

Responsibilities:

- Sales Strategy: Develop and implement sales strategies to maximize revenue from banquet and event bookings. Identify target markets, develop sales goals, and create action plans to achieve objectives.

- Team Leadership: Recruit, train, and manage a team of banquet sales executives, coordinators, and support staff. Provide guidance, support, and performance feedback to ensure individual and team success.

- Client Relationship Management: Cultivate and maintain relationships with corporate clients, event planners, wedding coordinators, and other potential customers. Understand client needs, preferences, and budgets to tailor offerings and secure bookings.

- Lead Generation: Proactively identify and pursue new business opportunities through networking, cold calling, referrals, and other sales techniques. Utilize industry contacts and participate in relevant events and trade shows.

- Proposal Development: Prepare detailed proposals, contracts, and pricing quotations in response to client inquiries. Negotiate terms and conditions to secure profitable agreements while meeting client expectations.

- Collaboration: Coordinate with internal departments, including catering, culinary, operations, and facilities, to ensure successful event execution. Communicate client requirements and preferences effectively to ensure seamless delivery of services.

- Market Analysis: Monitor industry trends, competitor activities, and market conditions to identify opportunities and threats. Conduct regular analysis of sales performance, market share, and customer feedback to inform decision-making.

Qualifications:

- Bachelor's degree in hospitality management, Sales, Marketing, Business Administration, or a related field. Advanced degree preferred.

- Minimum of 8 years of experience in banquet sales, event management, or a related sales role, with a proven track record of achieving sales targets and driving revenue growth.

- Strong leadership and team management skills, with the ability to inspire and motivate staff to excel.

- Excellent communication, negotiation, and presentation skills, with the ability to interact effectively with clients, colleagues, and stakeholders.

- Solid understanding of the banquet and event industry, including market dynamics, customer preferences, and industry trends.

- Proficiency in sales and customer relationship management software (CRM), Microsoft Office Suite, and other relevant tools.

- Demonstrated ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

- Flexibility to work evenings, weekends, and holidays as needed to accommodate client events and business needs.