JOB DESCRIPTION : Position Title :&nbsp; All India Head - Business Development (Contract Logistics) Location -&nbsp;Mumbai Reporting to&nbsp;&nbsp;CEO JOB PURPOSE:&nbsp; - The role involves driving the Business Development / Customer Acquisition for Contract Logistics vertical. - Ensuring customer delight by offering them a world-class service experience, retaining customers and maximizing per-customer revenue by up-selling premium solutions would be the main focus area. KEY DELIVERABLES : - Drive the customer acquisition strategy through consultative selling and building new relationships with the CXOs/MDs and also through nurturing existing customer relationships. - Responsible to deliver Budgets and P&amp;L with an expected level of gross margin. - Grow the top-line of the business exponentially and ensure profitability by managing the cost of acquisition/ Cost of servicing and overheads. - Develop &amp; execute the annual operating plan - revenue &amp; cost planning and forecasting. - Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level. - Set up a system that delivers high customer retention. - Improve the efficiency &amp; effectiveness of customer complaints resolution system. - Developing performance metrics, incentive structure and monitoring key parameters to increase the overall productivity of the BD / KAM team. - Work meticulously with the Solution Design team to customize client requirements and optimize deliverables. - Hire, train &amp; retain a team that is customer-centric and has a consultative selling approach. - Leading a Corporate Sales team of Sales Managers to acquire Indian and large MNCs customers. - Key Account Management: Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and retention. - Must understand and negotiate a profitable pricing structure and service-level agreement that will increase the company's - share of wallet- in the warehousing and logistics industry. JOB REQUIREMENTS :&nbsp; Qualifications :&nbsp; BE with MBA, preferably from a Tier 1 Institute with a minimum 10-15 years of experience in a similar profile Technical Skills :&nbsp; - IT savvy &amp; process orientation - Data analytics - Knowledge of WMS / TMS platform Business Skills :&nbsp; - Leadership Skills - Ability to Build Partnerships - Analytical skills / problem solving ability - Customer orientation - Teamwork ability - Holistic Thinking approach - Positive Thinking ability - Cost consciousness - Team handling abilities - Ability to handle stress

Mumbai

Head - Business Development - Contract Logistics Business 

Head - Business Development - Contract Logistics Business  ,Job Description for Head - Business Development - Contract Logistics Business  in Armour Corporate Services in  Mumbai for (10-15) years of experience. Apply Now!

Job Description for Head - Business Development - Contract Logistics Business  in Armour Corporate Services in  Mumbai for (10-15) years of experience. Apply Now!