HDFC Bank - Senior Recovery Manager - Special Operations

Senior Recovery Manager - Dept. for Special Ops

Job Purpose:

- To initiate the appropriate legal action viz. DRT suit, SARFAESI action, Criminal Complaint related to 138 proceedings etc., so that defaulter approaches the Bank for settlement and/or possession and sale of underlying collateral towards the recovery of the Bank's dues

- Senior Recovery Manager - Apart from the role enumerated above, to handle high value cases / recovery in consortium lending, insolvency cases etc., where in Senior Recovery Manager is required to closely work with Regional Heads / Head NCLT in understanding overall credit exposure of the defaulters, credit rating, security structure, evaluating the restructuring proposals if any, resolution plan under NCLT, attending consortium meetings, lenders meetings, committee of creditors meeting etc. to optimize the recovery to the Bank.

Job Responsibilities:

Managing the portfolio of the NPA accounts:

- Interaction with Business & Credit team to take-over the NPA case

- Obtaining the loan and other documents, scrutiny of these document etc., to initiate the legal action

- Interaction with defaulter to try & negotiate the settlement

Initiating & managing the legal action towards recovery of dues:

- Filing recovery suits/ civil suit / arbitration, etc.

- Follow-up and comply entire debt adjudication process to obtain decree in favor of the Bank.

- Attending DRT / Civil Court / High Court etc. for critical matters, along with Advocates

- Execution of Recovery Certificates/ Decree/ order etc. with DRT, Courts, etc.

- Filing of Criminal Complaints u/s 138 of Negotiable Instruments Act for bounced cheques.

- Manage the customer complaints

Conducting SARFAESI process:

- As an Authorized Officer of the Bank, to conduct the entire SARFAESI process diligently including notice, symbolic and physical possession and sale subsequent to possession

- To address any objection raised on SARFAESI proceedings by borrower

- To file for Section 14 orders and seek police protection for physical possession

Compliances:

- Tracking of legal case progress, attending the same when hearing is scheduled and updating Court Cases Portal on regular basis.

- Updating the seniors in DFSO, Business & Credit by way of Label Credit Review (LCR)

- Providing data / information related to recovery, expected recovery, legal issues (if any) etc., for various internal & external teams like senior management, business, credit etc.

Key Skills(examples listed below):

- Ability to work under adverse environment

- Knowledge of SARFAESI, Sec 138 and recovery regulations is preferred

- Knowledge of MS office, Excel etc.

- Perseverance

Experience Required (examples listed below):

- Minimum experience in years - 5 to 7 years (including Banking and non-Banking area)

- Exposure to recovery in banking is a must

- For Senior Recovery Manager, 10-12 years of hands-on experience in recovery with good understanding of RBI circulars and regulations

Major Stakeholders:

- Relationship Managers / Unit Heads / Territory Heads in Business

- Area Credit Manager / Regional Credit Manager

- Operations Team

- Advocates & Law Firms

- Administration Department

- Valuers

- Security Agencies