HDFC Bank - Relationship Manager - NRI Business

Relationship Manager - NRI Business

Job Description :

- Achieving the revenue targets and targets assigned in terms of acquiring, enhancing and upgrading the HNW relationships.

- Deepen, Enhance and manage the NR Preferred Customers

- Cross sell of family accounts,PIS, E-Broking,Home Loans etc

- Cross sell of Bank products like Insurance, Mutual Funds, Investment Services account.

- Handling Inward & Outward remittances

- Help the Branches in Promotional and Lead generation activity for NR accounts to meet NR budget targets

- Assist and train the Branches on NR Product and Processes

- Handling all service requests for NR HNW customers Implementation of the Sales Process

- Managing / Servicing existing client relationships and bring in new relationships through referrals/ active solicitation.

- Resolution of customer queries & complaints

- Client interaction will be on e-mail/ phone.

Required Profile :

- Should have spent 1 years in the current role

- Experience in Customer relationship management, including sales of Third Party Investment Products.

- Excellent communication skills

- Total Experience of around 2-3 yrs in Retail Banking.

- Professional Post-Graduation preferred

- AMFI certified preferable