HDFC Bank - Personal Banker

Location: Nagpur, Akola, Amaravati, Chandrapur, Umbergaon, Silvasa, Chikli- Gujarat, Mumbai -Navi Mumbai, Central Mumbai, South Mumbai

Responsibilities:

- Achieve sales targets and providing Customer service

- Relationship Management for a Portfolio of customers

- Responsible for Cross Sell & enhancing relationship with existing customers

- Customer service to ensure walk in customers issues

- Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account

- Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc

- Deepening of existing Current account & saving account relationships

- Generation of referrals from internal database

- Customer acquisition & cross sell to walk in customers

- Report Generation & filing

- Generate business and cross sell all products and services of the Bank

- Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts

- Pins custodian

- Review all critical reports, monitor cash levels, fraud control, etc

- Cost Management and staff productivity

- Branch administration & ATM (onsite) management

- Branch Operations and Audit Compliance

Requirements

- Education: Any Graduate/Post Graduate/Professional Degree

- Minimum 3 year(s) of working experience in the related field is required for this position

- Sales/Marketing skills are required

- Candidate should possess good Communication Skills

- Required skill(s): Direct Sales, Interpersonal and Influential skills, Customer Service

- Preferred skill(s): Ability to learn, Banking operations