HDFC Bank - Head - Monitoring & Impact - Corporate Social Responsibility Domain

Job Purpose:

The incumbent would be required to set up systems and processes to monitor the impact of the banks social initiatives.

Job Responsibilities:

- To create a robust impact assessment and monitoring framework

- To engage with key stakeholders to identify key data points

- To benchmark against national and global standards

- To create a structured approach for monitoring and reporting on key indicators to demonstrate the impact of the banks social initiatives

- To create/adopt an IT enabled platform to monitor and demonstrate impact

- To develop a systematic monitoring framework to improve the qualitative and quantitative data/evidence with respect to project impact in consultation with the team

- Review the quality of data existing in the current projects and methods of collection

- To provide technical assistance to the implementing agencies, particularly in relation to monitoring, reporting and governance issues.

- To monitor progress against key goals

- To monitor ROI of CSR investments through data , provide feedback, stream lining data flow and ensuring accuracy in reporting

- To build internal/external capabilities

- To onboard external research/consulting partners on assessments of planned interventions for large scale programs and initiate internal studies

- To create training schedules /systems to train the team and partners in adopting the recommended systems.

- Recommending corrective or additional support to bring partners to scale up their reporting standards

- To tag assets of the banks and sets

- Impact Reporting

- To create innovative means of communicating the Impact of the banks Social programs such as case studies, testimonials, geo tagging, logs etc)

- Update management on progress on identified goals

- To make regular submissions of project achievements to credible forums, magazines, awards etc.

Educational Qualifications Key Skills:

- Post graduate degree in social work / business administration with experience in data management

- The incumbent should have worked at a national level in the capacity of director / head of M & E Department at a national/international level funding agency/large SR functions and process a sound knowledge of IT Tools, applications.

- A good understanding of the social sector is required

Additional Skills: Team Work, Multi- Tasking and ability to work in time bound manner

Experience Required:

15 - 18 years of experience

Major Stakeholders

- NGO partners

- Internal Teams(Corporate communications)

- External Teams(Consultants)