HDB Financial Services - Branch Manager

The key functions will be

- Profitability Management - Maintaining & optimizing profitability for the branch

- Target setting & management - Monitoring branch targets in numbers & volumes

- Portfolio quality management - through superior underwriting, working closely with collections

- Cost management - managing all branch operating costs including cost of acquisition, operations etc.

- People management - Motivating team, handling HR & administration function of the branch

- Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues