HCL - Transition Manager - BPO Division

HCL BPO Division is hiring for Transition Manager for Noida and Chennai location

JDs:

1. Prior experience in planning and execution of transition due diligence

2. Develop customized transition solutions towards new business acquisition pursuits, responses to RFI / RFP with varying scope, scale and complexities

3. Collaborate with multiple teams (Sales, Delivery, presales, HR Transition, IT etc.) to craft a robust and comprehensive transition solution and execute it across all stages of transition cycle

4. PMP/ ITIL/ Six Sigma certification will be a plus

1. Independently own and drive transition projects, develop transition solution and lead till steady state/go live

2. Transition solution walkthrough during bid cycles

3. Plan and conduct due diligence at client locations to validate assumptions and refine the transition solution and pricing

4. Understanding of customer requirements and outsourcing objectives and evaluate the constraints which might impact the transition solution

5. Manage program to achieve scope, schedule and cost targets

6. Work with vendors, business and technology subject matter experts to define scope, create KT effort estimates, develop project plans

7. Ability to effectively navigate and influence at varying organizational levels

8. Ability to build strong relationship and influence internal and external stakeholders