HCL Technologies - Offering Manager

Offering Manager - HCL's AWS Ecosystem

HCL's AWS Ecosystem Team is looking for an Offering Manager to drive growth for the service line and contribute into the solutions/initiatives from the Technology Alliance Partner.

The Offering Manager - AWS, helps to maintain a deep understanding of market dynamics, develop robust business plans, and enable offering and Go to Market (GTM) readiness for an offering feature or offering. Facilitates cross-discipline and works with offering managers to lead decisions and activities across divisions/Units, and/or with external stakeholders.

Accountable for key outcome metrics, including usage and user experience, market, and sales and operational metrics. Must demonstrate leadership skills in the context of cross functional team (Offering Management, Design and Development).

Desired Skills and attributes for success

- Environment:

Able to direct, perform, and analyse market research. Understands GTM requirements for technical or industry domain and emerging sales/marketing strategies. Understands market influencers, trends, and technology. Understands offering's capabilities, potential buyers, competitors, and the marketplace.

- Communication/Negotiation:

Uses strong communication skills to mobilize and influence diverse functions and partners. Contributes to business decisions, influencing through market evidence. Collaborates to deliver business plans and GTM/offering readiness assessments. Drives others to take action based on qualitative and quantitative insights. Able to demo features at customer briefings.

- Problem Solving:

Shows discretion and independent judgment. Uses analytic tools to derive insights to improve business performance. Can identify customer segments and evaluate HCL's strategic position.

- Contribution / Leadership:

Provides detailed direction on technical and marketing tasks required for launch. Leads across disciplines in planning activities on complex projects and monitoring follow-through.

- Impact on Business / Scope

Accountable for key outcome metrics, including customer satisfaction, digital consumability, and market results of assigned offering.

- Business Planning

Collects and analyzes metrics and feeds back insights (including user analytics). Works with finance and pricing to analyze offering performance, gaps, and opportunities. Identifies and addresses weaknesses or GTM execution issues. Monitors sales process. Drives win/loss data collection and analysis.

- Strong Business Acumen

Supports development of offering business plans (e.g. financial/resource capacity forecasting). Assists supervisor in defining effective routes to market, identifying key channels and potential gaps. Creates materials on pre- and post-launch direction and priorities for each discipline. Recommends key performance metrics.

- Consumer & Market Insight

Gathers market requirements to support design and validation of offering and recommends differentiation strategy and value proposition. Demos offering capabilities and drives stakeholder validation (e.g. beta programs), analyzing feedback to identify and address gaps or opportunities. Leads translation of prioritized requirements to development plans for a differentiated offering. Evaluates digital readiness. Collaborates with development leaders and others to create offering releases and align offering design with business objectives. May help lead build/buy/partner decisions for offerings/features.

- Expert understanding of New Age Cloud technologies and use cases like IOT, ML , AI ,DevOps, Hybrid Cloud use cases and patterns for Enterprise adoption.

To qualify for the role, applicant must have

- Ability to develop & manage performance against a business plan for the Technology Alliance

- Strong understanding of Public and Private cloud market and the associated competition (Azure, AWS, Google).

- Strong presentation, written and verbal communication skills

- Strong understanding of virtualisation/cloud technologies, IaaS, PaaS, SaaS.

- Proficient in Cloud Network and Security technology and the practical application of these technologies in the context of enterprise customers.

- Publish Performance to Plan status & reporting to Leadership.

- Establish and maintain peer relationship w/Alliance contact & overall Alliance partner leaders.

- Lead & manage Account, Solution workshops and enablement.

- Assist and own executive level alignment and meeting with Alliance partner.

- Focused and develop a consultative approach to have an overall understanding of sector & industry level issues along with an understanding of the technology vendor's offerings, value propositions & competitive positioning.