HCL - Engagement Manager - CPG/Food & Beverage Sector

Experience: Minimum 3 years of experience as Enterprise Account Manager in CPG / Food & Beverage Industry, Minimum 6 years of IT/Digital Service professional experience.

Education: Bachelor in Technology, Computer Science or Engineering. Master or Post Graduate education in Management / Business is highly preferred.

Cultural experience: Experience of working and selling into multi-national accounts with a global presence.

Skills:

- Account Management, Account Planning and Technology Sales in large Global Enterprises.

- Strong client expectation management and advisory skills in complex client organizations.

- Client engagements across Service lines/Business Groups to build opportunity pipeline.

- Accountability for farming - both up-sell and cross-sell.

- Consultative selling and big deal mindset and track record

- Lead proposal development, negotiation and commercial terms for large deals.

- Negotiation and client management skills.

- Excellent writing and presentation skills in English

- Open to pick-up new cultural values and a new way of doing business

Subject knowledge and experience:

- Excellent understanding of Digital Transformation in Consumer, Customer, Brand experiences in the CPG/Food & Beverage industry required

- Experience with selling Modern Apps development (API, Microservices, Containerization), Azure Cloud, Big Data and Analytics, Cloud App Ops, IOT, Dev Ops

- Good knowledge of ITIL processes. Knowledge of project management methodologies such as waterfall, agile.

- Understanding of latest industry solutions & challenges of CIO/CDO

Key Responsibilities:

- Accountability of Profit & Loss and revenue pipeline

- Build an Account Business Plan along with a predefined method but with additional own ideas

- Responsible for driving profitable growth by developing strategic relationships with the customers

- Build a relationship with Pre-Sales, CoE & Delivery to create a collaborative working relationship in the account.

- Networks with various HCL Service lines to ensure a high Win percentage

- Building and follow up of opportunities throughout the sales-cycle until closure and contracting

- Working with the Marketing team to define and execute Account level Marketing Plan