Haptik - Product Manager - Machine Learning - IIT/BIT/NIT

- Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application.

- With a 100-member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

- We want to be the most admired brand globally when it comes to enterprise conversational AI. We deeply care about building the right solutions for our clients and ensure they get the desired ROI. As a Product Manager you will work closely with our Machine Learning team to build products with the highest levels of quality.

Ok, you're sold, but what are we looking for in the perfect candidate?

- Responsible for the overall intelligence and progression of the Haptik NLU

- Work with data vendors and the machine learning team to help identify, source and label the necessary data for the desired functionality

- Build an effective roadmap to prioritize features correctly

- Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on

- Balance new features, improvements, and bug fixes to ensure a high velocity and a stable product.

- Consider the business impact, ROI, and other implications when taking important decisions.

- Engage with stakeholders in two-way communication on Sales, Support,

- Customer Success, and Marketing as the subject-matter expert for machine learning.

- Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned across sales, marketing and customer success.

- Contribute to related blog posts, white papers, documentation etc. for product marketing

- Contribute to the product vision, together with the VP of Product

Requirements :

- 4-6 years of experience as a Product Manager

- Bachelors/Master's Degree in Engineering from a Tier 1 institute like IIT, BIT, NIT, etc. or US/UK

- Experiences in applying ML technologies such as computer vision, NLP, speech/audio, knowledge of products or building personalized experiences.

- Communication experience with conveying technical topics to the audience.

- Execution experience to drive multiple projects simultaneously

- Experience working in startups or successful entrepreneurial adventures

- Strong problem solving and analytical skills

- Self-driven, Multi-tasker, Comfortable with a fast-paced, always-on, highly ambiguous environment