Posted By
Posted in
Banking & Finance
Job Code
949796
Job Title: Associate/Lead Customer Risk Management
Roles and responsibilities:
- The candidate will be playing an integral role in the post disbursement customer engagement from a risk perspective.
- Designing and executive customer engagement communication & selecting medium of communication for risky customers to drive repayments.
- Early intervention to low and medium risk customers to ensure timely repayments and no bounces to high risk bucket.
- Utilising digital tools to improve contactibility rate for all risky customers.
- Provide inputs to Risk/Collections team for any early warning alerts, geographical trends, any suspected frauds.
- Supporting internal and external assessments/audits, contributing to policy and standards updates
- Developing Risk and compliance framework and producing Risk and compliance reports, metrics, scorecards and dashboards
Minimum Qualification:
- 5-8+ years of experience in information security, compliance, audit and/or risk management
- Familiarity with audit, business and segregation of duties, risks, and controls
- Ability to foresee and identify mitigation strategies for risks
- Experience with risk management reporting, metrics and executive dashboards.
- 3+ years of experience with internal controls and performing risk assessments
Compensation: Industry Standard
Location: Mumbai, India
Why HAPPY:
- A Highly collaborative team believes in knowledge sharing
- A Lean organization with a highly talented employee base
- Promotes Common organization goals, team targets and celebrates team success
- Highly enthusiastic team with excellent management support & growth path
- A beautiful workplace with a lot of open space to give wings to a creative mind
- Strong leadership inspiring lives with amazing success stories
- Employees are valued and offered best in class equipment, work-life and learning avenues in multiple dimensions
We strongly believe that inclusion fosters innovation and we- re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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Posted By
Posted in
Banking & Finance
Job Code
949796