Haleon - Cluster Manager - Operations

Urgent Hiring! Cluster Manager Operations - Chandigarh

Key responsibilities:

Operational responsibilities:

- CMO Order management to realize best customer service at efficient cost by maintaining target OTIF, and Conformance to agreed supply plans.

- Monitor and ensure timely ERP (SAP and User interfaces) entries and support CMO's with required trainings.

- Provide timely and relevant inputs for supply communications and supply escalations.

- Support CMO risk identification, drawing mitigation plan and follow up on risks closures contract manufacturing organizations.

- Keeping overview of aggregated demand to the contract manufacturers and monitor supply status month on month basis.

- Ensure proper documentation and CMO level deployment of all processes related to Supply Chain management.

- Support CMO level execution of Product Life cycle events Product introductions, Composition changes, artwork changes, tech /analytical transfers and site exits with proper inventory planning and stakeholder alignment (a/o Artwork Operations) to prevent any shortages, write-offs and obsolescence.

- Act as ''extended arm'' of the Supplier Relationship team in remote areas or on CMO site support to manage overall CMO end to end supply chain results.

- Implement and maintain SRM programs with assigned CMO's, supporting in implementing proper supplier classification and operating rhythm, driving continuous improvement, optimizing quality, service, cost, innovation and regulatory compliance.

- Collect and monitor CMO key deliveries, supply performance, KPI's (key Performance Indicators) and ensure the CMO (s) constantly meets the standards and targets, along with performance documentation.

- Implement/Maintain process documentation and demonstrate active process improvement focusing on problem solving approach, focusing on corrective actions/preventive actions.

- Improve and simplify processes to develop standardization, simplification and efficiency while increasing financial & quality compliance.