Growth Key Account Manager - eCommerce

Role and Responsibilities :

- Responsible to conduct, operate and achieve the business on key account with sales plan to achieve budgeted numbers

- Connect / coordinate with Account/ Category managers of the key account

- Ensuring strong & healthy relationship with the account team to drive business

- To understand price sensitivity and manage pricing, ensuring there is price parity as per the policy

- Promotions and Ads - Create and manage ads, evaluate which ads are working and optimising the same to achieve

- Online Store Operations - Manage inventory, optimize content for listings, listing hygiene as per platform standards/guidelines

- Inventory planning and management aligned with sales and marketing plan, focus on top-sellers, to improve inventory turn and optimised discounting

- Product focus To make sure our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability.

- Managing and tracking payments from the partner websites, reconciliation and ensure there is no variance in the same.

- Manage brand reputation through reviews/ ratings/ feedback on the account

- Competition Mapping constantly track competitor brands and product, comparative category share of Soulflower to be tracked and work on increasing it.

- Use all the tools/services available on the account that can help in increasing our customer base.

Qualification and Experience :

- Graduate/Post Graduate

- Experience: Minimum 2-3 years "In Beauty and Personal Care" Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform

- Experience in a highly analytical, results-oriented environment. (OKRs)

- (Plan your work & work on your plan)