Group Project Manager/Delivery Head - Online/Internet - Healthcare

Job Title : Group Project Manager / Delivery Head

Spectrum : Services

Location : Bangalore

Department : Implementation

Reporting : Head - Services

Compensation : Open

Grade : Position

Type : Full Time

Position Focus : Responsible for managing activities from planning to closure of various projects, including establishing outcomes and measuring delivery against those outcomes.

Education Qualification : B.Tech / BCA / MCA with Healthcare Industry knowledge

Experience : 12 15 yrs of experience in large project implementation / 4 - 5 years in people management role

Job Responsibilities :

- Leads the project management plans with the defined roadmap of project scope, assumptions, risks and overall project approach, including project resource needs, high level timelines, project communications etc.

- Develops and administers project budgets, schedules, and performance standards.

- Ensuring delivery according to project timelines in order to ensure revenue recognition according to the forecast. Manages project issues/risks in a timely manner and appropriately escalating when necessary.

- Ensure effective scoping and estimation for pre-sales projects to produce win-win results

- Build strong business relationships with third-party partners and/or vendors for implementation services as necessary

- Responsible for documenting Standard Operating Procedure (SOP) instructions for all ongoing business and transitioning the project to the Support team.

Consulting:

- Be able to lead Current State and Future State assessments around functionality and/or processes.

- Coordinates and responds to requests for changes from original scope.

- Assigns duties, responsibilities and scope of authority to project personnel. Directs and coordinates activities of project personnel to ensure the project progresses in scope, on schedule and within budget.

- Drive effective communication of issues and risks to the client

- Understand the clients business drivers and ensure benefits realization for the client

- Build strong relationship with the client appropriately to engage the client at every stage in the project life cycle

- Build and manage senior client relationships (expectations, communications, escalation, etc.)

- Communicates project status to project steering committee and other stakeholders as appropriate.

- Provides leadership and motivation to project management resources. Mentors, coaches, and train others in project management best practices.

- Collaborates with solutions lead and business partner to ensure technologies are meeting the requirements.

- Possesses a clear vision of the project direction /outcome and ability to communicate this vision; instills a sense of project ownership.

Candidate Competency Profile :

- Assess/evaluate client requirements against the scope of project, manage project plan and schedule.

- Ensure customer satisfaction & expectations through follow-up, client responsiveness, and thorough communication.

- Demonstrate good negotiation and relationship building skills

- Mature personality with good written and oral communication skills

- Ability to manage multiple clients and projects/tasks simultaneously.

- Strong internal communication skills, including ability to work with all levels of the organization (development, sales, marketing, operations etc.

- Strong focus on team environment.

- Troubleshooting is another required skill; responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations

- Performs well under pressure. Shows diplomacy, tact and good judgment when conflict arises.

- Proactively plans for managing and mitigating project risk.

- Should able to identify key issues in complex situations.

- Has ability to manage expectations of project sponsor and stakeholders regarding scope and deliverables. Excellent listening, Negotiation and Presentation skills

- Ability to Prioritize & meet deadlines

- Willing to relocate or take extensive travel to any part of the country

Preference for those who have delivered projects in Healthcare and Pharma segment

Salary : INR 25,00,000 - 40,00,000 P.A

Industry : Internet / Ecommerce

Functional Area : IT Software - Application Programming, Maintenance

Role Category : Senior Management

Role : Head/VP/GM-Technology(IT)/CTO